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Annual household canvass email

Confirm or update your household's details.

You have been directed to this web page as you have received an email from electoral.services.richmond.upon.thames@notifications.service.gov.uk. We can confirm that the email we sent to you is genuine.

Confirm your details

To confirm or update your household’s details, please go to householdresponse.com/richmond to respond to the email. You must enter both parts of the security code and your postcode in the login screen. Please refer to the login screen for further instructions.

If you are still concerned whether the email you have received is genuine, please email electoralservices@richmond.gov.uk.

Updated: 17 June 2026

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