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Carers Strategy Reference Group

The Richmond Carers Strategy Reference Group is accountable for monitoring the delivery of the Richmond Carers Strategy 2020-2025.

The RCSRG meets quarterly.


  • To deliver and monitor the action plan of the current Carers Strategy.
  • To feedback information to carers and stakeholders from the London Borough of Richmond upon Thames (LBRuT), NHS Commissioning and Voluntary Sector organisations involved with the provision of carers services.
  • To ensure that staff, carers and the general public are engaged in developing, monitoring and informing the Carers Strategy and development of services within Richmond.
  • To set up working groups to deliver the specific actions and developments as agreed by the Group.  
  • To ensure good outcomes for carers and ensure that the proposed changes are delivered within the resources available.
  • To set up an appropriate system for monitoring and measuring the impact of the strategy.
Members of the group as at June 2021
Member Organisation Role
Melissa Wilks Richmond Carers Centre Chief Executive
Steve Shaffelburg LBRuT ASC Commissioning Manager
Tanya Williams Alzheimer's Society Dementia Connect Manager
Richard Wiles LBRuT ASC Head of Commissioning
Roy Edwards RB Mind Operations Manager
Julie Dacosta Crossroads Chief Executive
Jacqui Parris Homelink Chief Executive
Alison and Kevin Sears National Autistic Society Carers
Alix Tonutti LBRuT ASC Professional Standards Officer
Bambie Maxwell LBRuT Principal Social Worker
Lea Siba LBRuT ASC Senior Commissioning Manager
Kate Jennings LBRuT Public Health Lead
Bruno Meekings RCVS Community Involvement Manager
Priya Samuel LBRuT HWB Manager
Margaret Dangoor Carer Carer
Caroline O'Neill SWL CCGs Engagement Manager
Mike Derry HealthWatch Richmond Chief Officer
Edna Porter LBRuT Head of Community Services
Gavin Shand Age UK Richmond Deputy Chief Executive
Laura Turner Mencap Chief Executive
Ranjit Dhillon ACSA Chief Executive

More information

Find more information and support available for carers.

Contact the RCSRG

For more information on the RCSRG activities, or if you are interested in joining, contact Steve Shaffelburg at

Updated: 06 October 2022

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