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Find out about the Richmond Carers Strategy, and how we are building on its success with a new charter for carers and young carers.

About the strategy

More than three in five of us will become unpaid carers at some point in our lives and many of us won’t immediately recognise the impact it is having on our lives. Caring needs to be recognised and valued. Carers should find it simple and easy to interact with health and care systems. They should be able to access the information, advice and support they need. They should have an opportunity to have a life outside their caring role.

This strategy draws on the views, learning, experiences, ideas, and aspirations of unpaid carers and young carers and the services that work with them. By tackling these together, we can help local residents caring for their loved ones feel that they live in a local borough that is recognising their role and supporting them to access the support they need.

Read the Richmond Carers Strategy 2020-25 (pdf, 3.8 MB)

Next steps

The Carers Strategy was designed as a five-year framework. However, the end of its formal timeframe does not equate to an end of strategic direction. The core commitments, ambitions, and workstreams that the strategy established continue to operate and evolve through our new Richmond Adult and Young Unpaid Carers’ Charter. This has been intentionally co-designed as a more agile and responsive mechanism through which the strategy’s legacy can be sustained, broadened, and embedded across the borough to best support carers of all ages. It remains fundamentally aligned with the same ambitions: recognising carers, strengthening support, improving access to information, and promoting carers’ wellbeing. 

Read the full Richmond Adult and Young Unpaid Carers’ Charter and contribute to a more inclusive, carer-friendly Richmond. 

Updated: 05 February 2026

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