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We are proud to be a Dignity Champion, as part of the Dignity in Care campaign led by the National Dignity Council.

Core values

In line with the campaign’s core values, we are committed to placing an emphasis on improving the quality of care and the experience of our residents using our services including, home support, care homes and other community services.

As a Dignity Champion we have signed up to the 10 Dignity Do’s:

  1. Have a zero tolerance of all forms of abuse
  2. Support people with the same respect you would want for yourself or a member of your family
  3. Treat each person as an individual by offering a personalised service
  4. Enable people to maintain the maximum possible level of independence, choice and control
  5. Listen and support people to express their needs and wants
  6. Respect people's right to privacy
  7. Ensure people feel able to complain without fear of retribution
  8. Engage with family members and carers as care partners
  9. Assist people to maintain confidence and positive self-esteem
  10. Act to alleviate people's loneliness and isolation

Dignity Champions

A Dignity Champion is someone who believes passionately that being treated with dignity is a basic human right, not an optional extra.

The Dignity Do's are a personal commitment and the National Dignity Council encourages individuals to become Champions. 

What Dignity Champions do

Each Dignity Champion’s role varies depending on their knowledge and influence and the type of work they are involved in. The role should not be an addition; it is about how you behave as a human being. There are many small things that you can do that can have a big impact on people’s lives. Champions choose how active they want to be, but they must sign up to the Dignity Do's.

How to become a Dignity Champion

Anyone can be a champion: health and social care staff, councillors, volunteers, unpaid carers, receivers of care and members of the public.

Find out more and sign-up to become a Dignity Champion.

Dignity in Care Awards

As part of our role as a Dignity Champion, we are strongly committed to celebrating Dignity in Care, and championing local care workers and personal assistants who go the extra mile to provide outstanding care and support to local residents.

On Thursday 13 July 2023 we hosted out Dignity in Care Awards.

These awards aim to promote and recognise the very best in care and support. The awards:

  • Recognise good quality care within the borough
  • Raise awareness of Dignity in Care
  • Inspire local care workers and personal assistants to deliver outstanding care and support
  • Reward and recognise those staff and teams that make a difference and go the extra mile

Dignity in Care Awards winners and runners up

Over 130 nominations were received for local care workers and personal assistants that deliver outstanding care and support in our communities. There were five award categories this year, with a winner and highly commended nominees carefully selected by a judging panel comprised of council, community, and voluntary sector officials.

A huge congratulations to all our nominees for the outstanding and irreplaceable work they do for our community.

Carer of the Year for Learning Disabilities

The 2023 winner is Iza Bombala. Iza was chosen for her above-and-beyond commitment and respect she has demonstrated to the people she supports. She helps to develop self-confidence and independence, always provides choices and listens carefully, enabling people she cares for to have a full and active life.

Our highly commended nominees are Mare Tuulik and Amrita Limbu.

Carer of the Year for Home Care

The 2023 winner is Yolanda Silva. Yolanda was chosen for the outstanding example of person-centred care she provided to an extremely vulnerable resident living on her own in the last years of her life, which was achieved with a good sense of humour, positivity and a recognition that dignity and comfort in one’s final years is essential.

Our highly commended nominees are Haddy Gaye and Tracey Frewin.

Carer of the Year for Older Peoples’ Care Homes

The 2023 winner is Ranna Choudhry. Ranna was chosen for her hard work to provide inclusive stimulating activities for residents at the Greville House Care Home, going out of her way to share these important moments of  their lives with their families. She is immensely trusted by residents, who say they feel safe and confident in her care.

Our highly commended nominee is Nelia Ruth Crabtree.

Ken Yew Personal Assistant of the Year Award

The 2023 winner is Isobel Pettefer. Isobel was chosen for her embodiment of all the values of an outstanding personal assistant, providing vital support to the independence, choice and control of those she supports, building a positive relationship with them and their families.

Our highly commended nominee is Iswareee Hunkar.

Carer of the Year for Day and Community Services

The 2023 winner is Hannah Pearce. Hannah was chosen for her remarkable work with vulnerable members of the community, supporting people with severe mental health issues to a place where they feel more self-confident and active in their communities and demonstrating what it means to connect with a vulnerable person at a level that inspires confidence in them and empowers them to believe in their ability to do better for themselves and for others.

Our highly commended nominee is Humera Ahmed.

Quotes from previous nominations

Read what previous nominators had to say:​

  • Ms C is not fazed by hard work and will go the extra mile in difficult situations. She brings care and compassion along with a calm and efficient manner and is always able to bring a smile when needed
  • I wouldn’t be half as good as I am if I didn’t have Ms A caring for me every morning
  • Ms K is respectful and does not patronise or talk down. She listens to what my dad has to say rather than making assumptions. She has the right balance between encouraging dad to be independent, whilst offering more support when he needs it
  • Ms J supports us very well and is kind and helpful making my life as normal as possible with my disability and Asperger’s Syndrome
  • Ms R is calm, patient and understanding. She has a lovely way with our residents, making them feel special and having some fun, showing her great sense of humour

Contact

For further information about the Dignity in Care Awards, please email dignityincare@richmond.gov.uk.

Updated: 16 October 2023

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