Dignity in Care

We are proud to be a Dignity Champion, as part of the Dignity in Care campaign led by the National Dignity Council.

Core values

In line with the campaign’s core values, we are committed to placing an emphasis on improving the quality of care and the experience of our residents using our services including, home support, care homes and other community services.

As a Dignity Champion we have signed up to the 10 Dignity Do’s:

1. Have a zero tolerance of all forms of abuse
2. Support people with the same respect you would want for yourself or a member of your family
3. Treat each person as an individual by offering a personalised service
4. Enable people to maintain the maximum possible level of independence, choice and control
5. Listen and support people to express their needs and wants
6. Respect people's right to privacy
7. Ensure people feel able to complain without fear of retribution
8. Engage with family members and carers as care partners
9. Assist people to maintain confidence and positive self-esteem
10. Act to alleviate people's loneliness and isolation

Dignity Champions

A Dignity Champion is someone who believes passionately that being treated with dignity is a basic human right, not an optional extra.

The Dignity Do's are a personal commitment and the National Dignity Council encourages individuals to become Champions. 

What Dignity Champions do

Each Dignity Champion’s role varies depending on their knowledge and influence and the type of work they are involved in. The role should not be an addition; it is about how you behave as a human being. There are many small things that you can do that can have a big impact on people’s lives. Champions choose how active they want to be, but they must sign up to the Dignity Do's.

How to become a Dignity Champion

Anyone can be a champion: health and social care staff, councillors, volunteers, unpaid carers, receivers of care and members of the public.

Find out more and sign-up to become a Dignity Champion.

Dignity in Care Awards

As part of our role as a Dignity Champion, we are strongly committed to celebrating Dignity in Care, and championing local care workers and personal assistants who go the extra mile to provide outstanding care and support to local residents.

Our Dignity in Care awards aim to promote and recognise the very best in care and support, by:

• Recognising good quality care within the borough
• Raising awareness of Dignity in Care
• Inspiring local care workers and personal assistants to deliver outstanding care and support
• Rewarding and recognising those staff and teams that make a difference and go the extra mile

This year's Dignity in Care Award ceremony took place on Friday 18 July 2025, hosted by Councillor Piers Allen.

Dignity in Care Award winners 2025

Carer of the Year for Home Support - Kopila Bhandari

Kopila was awarded for the kindness, responsiveness, compassion and genuine care that she has for the people she cares for. She is considerate, kind, hardworking which gives families confidence that their loved one is cared for by someone who genuinely cares not only for the person she cares for, but also the families.

Ken Yew Personal Assistant of the Year - Sasa Serafini

Sasa was awarded for the way in which she has worked with her client to open up new opportunities and experiences for her. Sasa has worked with her client for two years and over that time she has supported her to go on an overseas trip to visit her sister in Australia, but closer to home she has opened up central London by getting her client back on the train. She supports her client to be active and promotes independence. 

Carer of the Year for Learning Disabilities & Mental Health - Prabhjot Singh

Prabhjot Singh was awarded as the overall winner this year for demonstrating exceptional care with dignity and respect.  He has demonstrated tenderness and compassion to one particular individual and their family during a particularly challenging time. The nominees also highlighted how Prabhjot ensures that every individual he supports feels valued, heard, and empowered.

Carer of the Year for Older People’s Care Homes - Kate Geoffrey

Kate was awarded for her kind nature and skill at treating every resident with dignity and respect, and her taking the time to reminisce with residents. Kate has a very kind and gentle nature about her, and she has an exceptional skill at making those with Dementia feel relaxed and reassured by her presence. 

Contact

For further information about the Dignity in Care Awards, please email dignityincare@richmond.gov.uk.