Page 17 - Guidance for Schools, Colleges, and Youth Services :: Portus

www.richmond.gov.uk/portus

SUPPORT FOR CHILDREN, YOUNG PEOPLE, AND FAMILIES

South West London and St. Georges Mental Health The Mix
NHS Trust Offers support to anyone under 25 about anything
24/7 Mental Health Crisis Line that’s troubling them.
0800 028 8000. Email support available via their online contact form.
Free 1-2-1 webchat service available.
Papyrus, prevention of young suicide. Free short-term counselling service available.
HopelineUK Opening times:
https://www.papyrus-uk.org/papyrus-hopeline247/ 3pm - 12am, seven days a week
Call: 0800 068 4141 Call: 0808 808 4994
Text: 07860039967 The Mix – Essential support for under 25s
Email: pat@papyrus-uk.org https://www.themix.org.uk/

Samaritans Calm Harm
Tel: 116 123 (24/7) A free app providing support and strategies to help
www.samaritans.org you resist or manage the urge to self-harm.
Can be downloaded from Google Play or App Store.
Home - Calm Harm App
YoungMinds – Self harm factsheets for young people https://calmharm.co.uk/
Parent Helpline and webchat. You can call us for free
on 0808 802 5544 from 9:30am - 4pm, Monday -
Friday. Tellmi
https://www.youngminds.org.uk/parent/ A free app for teenagers (11+) providing resources and
a fully moderated community where you can share
your problems, get support and help other people
Childline - If you’re under 19 you can confidentially
call, chat online or email about any problem big or too.
Can be downloaded from Google Play or App Store.
small. Free 1-2-1 counselling available.
Call: 0800 1111 Tellmi App
https://www.tellmi.help
Kooth. Online well-being community. Free 1-2-1
online counselling. Combined Minds
www.kooth.com Supporting young people’s mental health
https://combinedminds.co.uk/

Shout
Text YM to 85258. Be Headstrong
Real Life and Real Faith in the Real World |
Shout provides free, 24/7 text support for young
people across the UK experiencing a mental health Head Strong
https://www.beheadstrong.uk
crisis.
All texts are answered by trained volunteers, with
support from experienced clinical supervisors. National Self-Harm Network
A supportive and dedicated forum.
Texts are free from EE, O2, Vodafone, 3, Virgin Mobile, https://www.nshn.co.uk/downloads.html
BT Mobile, GiffGaff, Tesco Mobile and Telecom Plus.
Texts can be anonymous, but if the volunteer Alumina
believes you are at immediate risk of harm, they Free online self-harm support for 11-19’s.
may share your details with people who can provide https://www.selfharm.co.uk/#help
support.
Opening times: 24/7

Portus - A Safe Space - Guidance on Self-harm and Suicide Prevention for Schools, Colleges and Youth Services.
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