Getting support at home

If you are living with a disability or health condition or are getting older, you may find it difficult to complete some everyday tasks.

Most people want to stay living in their own homes for as long as possible. Your own home is often the best place to be because you may have family and friends who live with you or nearby and you will be in a familiar environment.

If it starts to become too difficult for you to move around your home, there are a range of services available to help make your home safer for you live in.

Choosing the right care and support for you

Before you start looking for a solution, it is a good idea to think about what is important to you and the things you most enjoy in your life. You may have interests or activities that you want to keep up, or you may simply want to spend time with your family or friends.

You may want to consider finding someone to come and help you with daily tasks. Having someone to help you at home will mean you can stay living independently for longer.

The help you get at home can come in many forms. There are benefits to each of these, but the best option for you will depend on your individual circumstances and the things you want from the service. You could get help from a:

  • Family member or friend
  • Care and support worker employed by a care provider; this is also called home care or home support
  • Personal assistant
  • Local voluntary organisation

Where to get more information and advice

Once you have decided on the best option for you, you can use our CarePlace directory to search for care providers which can help you at home or find a care home that suits you.

Care providers have to be registered with the Care Quality Commission (CQC). CQC monitors, inspects and regulates these services to make sure they meet fundamental standards of quality and safety.

Find the help you need

Contact

Adult Social Care and Public Health
Civic Centre
44 York Street
Twickenham
TW1 3BZ

Email: adultsocialservices@richmond.gov.uk
Telephone: 020 8891 7971 (Monday to Friday, 9am to 5pm)

Updated: 30 October 2019