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Problems with paying your Council Tax bill

Online services unavailable

Due to essential maintenance, Council Tax online services will be unavailable from 5pm on Friday 1 March to 10pm on Sunday 3 March. We apologise for any inconvenience caused.

You should contact us if you are having difficulty making payments. We will be able to discuss your payment plan and offer you other advice.

Contact us

Reducing your bill

You may not need to pay the full amount. Check to see if you are eligible for:

Financial advice

Independent advice can help you keep control of your finances. The Money Advice Service has details of many free options available.

Citizens Advice Richmond can provide free, independent, confidential and impartial advice.

Got a question?

Web chat available Monday to Friday, 9am to 5pm

Updated: 03 November 2022

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