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Joining a library

Richmond Card

The Richmond Card is available which combines all leisure and library memberships with parking discounts for residents.

New members over 18 can apply online and your Richmond Card will be posted to you. You will need to provide proof of name, address and date of birth when you present your card for the first time at a library.

If you are under 18 you can join in person, in one of our libraries.

Find out more about Richmond Card

Before using your Richmond Card in a library, please take a moment to read the Library Services' Terms and Conditions(pdf, 70KB).

Contact details

If you have any queries regarding the new Richmond Card, you can contact Customer Services on one of the below options:

  • Email:
  • Telephone: 020 8891 1411
  • Textphone: 020 8831 6001 (Monday to Thursday, 9am to 5.15pm and Friday 9am to 5pm)
  • Text relay (hearing and speech impaired): 18001 0208 891 1411
  • By post or in person: Civic Centre, 44 York Street, Twickenham, Middlesex. TW1 3BZ View on a map

Opening hours: Monday to Thursday, 9am to 5.15pm and Friday 9am to 5pm.

Updated: 01 December 2022

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