How to use our parking machines

If you live in the Borough and have a Richmond Card or a RingGo Cashless Parking account, you are entitled to a resident parking discount.

• Using a Richmond Card
• Using RingGo Cashless Parking

Using a Richmond Card

A Richmond Card entitles residents to either 30 minutes free parking or a 10% resident discount on your parking (20% if over the age of 75). These discounts cannot be used in conjunction with each other. If you wish to park for longer you must pay for the total duration of your stay, but as a resident you will receive the applicable discount.

How to get 30 mins free parking

1. Insert your Richmond Card.
2. Please wait whilst it connects to server.
3. The display screen will show if free time is available on your card for a stay of up to 30 minutes.
4. Press the GREEN button for a stay of up to 30 minutes.
5. Your ticket will be printed.
6. Clearly display your ticket in your vehicle.

You can take advantage of free 30 minute parking sessions throughout the day, but they must start at least one hour apart. Parking machines will not accept a free booking unless one hour has elapsed since your last free session. You can however, still pay for your parking during this time.

If your vehicle remains parked for longer than 30 minutes, you may liable for a Penalty Charge Notice (PCN).

How to get resident parking discount

1. Insert your Richmond Card.
2. Press the BLUE + button
3. Take out your Richmond Card.
4. Make payment with coins or a debit/credit card (please note that the machines do not give change)
5. Use the + and – buttons to select the length of time you wish to stay.
6. The expiry time of your ticket and cost will be shown on the display screen.
7. Press the GREEN button.
8. Your ticket will be printed.
9. Clearly display your ticket in your vehicle.

Using RingGo Cashless Parking

A RingGo Cashless Parking account, entitles residents to either 30 minutes free parking or a 10% resident discount on your parking (20% if over the age of 75). These discounts cannot be used in conjunction with each other.

You do not need to use a parking machine with RingGo Cashless Parking. To claim your free discount or discounted parking, you need to first show proof that you live in the Borough.

To do this you need to apply for residency status in your 'MyRingGo' account. Here you will be able to upload proof of your residency and your application will be processed within 2 working days. If successful, your free 30 minute parking sessions and discounted parking will be applied to your account automatically.

• How to use RingGo