A permit can only be renewed if it is for the same:
If any of the above has changed you will need to apply for a new permit.
The quickest and easiest method is to renew your permit online.
If you have a Richmond Account, you will be sent a reminder email, at least one month before your permit expires.
If you do not have a Richmond Account (or your permit is not linked to your Richmond Account), you will be sent a reminder by post, at least one month before your permit expires.
If you have a valid parking permit, you can log in to your Richmond Account and follow the on-screen instructions to link it.
Before you begin your application you will need to ensure you have:
If you were sent an email you should then login to your account to renew.
If you received a letter you will be asked to enter some of the details from it:
*If this code does not work your permit may have expired. If this is the case you will need to complete a new application.
If you have lost your 13-digit reference number, email firstname.lastname@example.org to request a replacement, within the 14 day period (after your permit has expired). This will be posted out to your address.
The easiest way to apply is online. Once you complete your application you will be sent a reference number (which begins with FS). Please keep this safe for any future correspondence related to your application.
When you renew, your parking session allocation will be 'reset' (to 120 sessions) for a further 12 months. Sessions will not be carried over.
Once you have completed your renewal application, you can begin to book visitor parking sessions as normal. Read our guide to find out how to use your visitor Pay As You Go account.
Updated: 26 July 2018