Use this form to report a lost, stolen, or faulty Richmond Card.
We have two different forms depending on your circumstances. Please ensure you use the correct form.
Before you begin your report you will need to know:
We will normally issue you a new card within 7 working days.
The first card replacement is free of charge. Any further replacements may incur a discretionary £5 charge.
Click the link which applies to begin your report:
Updated: 7 December 2017