Online forms unavailable

Due to essential maintenance, online forms will be unavailable from 7am to 10pm on Sunday 28 November. We apologise for any inconvenience caused.

Richmond.gov.uk
My Account

Use this form to cancel an existing garden recycling bin collection service.

All existing subscription holders will be given five free months of the garden waste subscription (1 November 2021 to 31 March 2022), as compensation for service issues during July and August 2021.

However, if you are moving out of the borough in that period please continue to complete the request below.

Before you start

Refunds cannot be issued for early contract cancellation.

Read our terms and conditions.

What happens next

Once this form has been submitted your garden waste bin will be collected within 10 working days. Please leave it in a visible position for our crew to collect.

Start my request

Short – this form shouldn’t take long to complete

Updated: 31 August 2021