Yes, you can. However, due to COVID-19 measures, you will only be able to use the site within your 10-minute time slot and 20 minutes for vans. Site staff will not be able to help with manual handling. Please only bring what you can lift and dispose of within your time slot. Alternatively, you can book a bulky waste collection.
Yes, we are letting in residents from other WLWA boroughs (Brent, Ealing, Harrow, Hillingdon, Hounslow), but you will need to bring proof of residency (photo ID, utility bill). If you arrive in a van, charges would apply for any waste you are carrying. Charges will also apply for any construction and demolition waste brought in a van or car.
Townmead Road Household Reuse and Recycling Centre is open to the public every day. Monday to Saturday 8am to 4pm, Sunday 9am to 4pm. Last entry for vans is at 3.30pm.
Bring a recent photo ID and utility bill (electricity, gas, council tax). The utility bill can be shown on a smartphone.
To maximise the efficiency of your trip, sort waste into the following categories: Green waste, textiles, lightbulbs, small electricals, large domestic electricals, TVs, refrigerators and freezers, non-recyclable (black bin waste), batteries (car), batteries (household), books, cardboard, hazardous household chemicals, fluorescent tubes, gas bottles, hardcore and rubble, mattresses, paint (and dry empty metal paint cans), plastics, scrap metal, used engine oil, wood and timber, fire extinguishers, cooking oil, bulky nonrecyclable, bulky recyclable. Tyres are not accepted at Townmead Road
Yes. You must stay at least two metres away from other residents and site staff at all times. Site staff will not be able to assist you unloading.
No, it is not necessary to double bag your waste. Under current government guidance, you only need to double-bag kerbside waste if you have COVID-19 symptoms. If you have COVID-19 symptoms you must isolate and should not be outside which includes visiting Townmead Road Household Reuse and Recycling Centre.
We are allowing residents to enter up to five minutes after their slot time has finished. After this time, we are unable to admit residents and you will be required to re-book. Please note that all cars are required to vacate the premises no later than 15 minutes after the slot has finished, no matter what time you arrive. Vans will have 30 minutes to unload.
You are able to change or cancel your own booking online at book.westlondonwaste.gov.uk/myaccount. Please follow the instructions on our website to complete this. Please note you can change or cancel your slot up to two hours before the booked slot only. If you are unable to change your booking slot online, then please email recycling@richmond.gov.uk for further help.
You are advised to wear appropriate PPE when visiting Townmead Road Household Reuse and Recycling Centre.
Construction and demolition waste is chargeable if you live outside of the borough of Richmond upon Thames. If you are a Richmond upon Thames resident, you can dispose of up to six 80 litre bags of construction and demolition waste per month free of charge. Charges will apply when residents exceed the maximum free of charge quantities. Please see here for more information.
No, but you must adhere to social distancing rules with anybody outside your party. Two people maximum from the same household are allowed in one vehicle
Please enter ‘HIRE’ into the online registration field box
We will be releasing booking slots two weeks in advance only. Please check back for new slots being released
You can bring someone you live with to help unload, but only bring what you can lift. Staff cannot assist you with manual handling.
Wood, green waste, glass bottles/jars, plastic bottles/pots/tubs/trays, metal, cans/tins, mattresses, lightbulbs, TVs and monitors, waste electricals, textiles (any condition – clean), batteries (car & household), books, paint, fridges/freezers, large appliances (white goods)
Yes, you can bring a small trailer; visits to Townmead Road Household Reuse and Recycling Centre are limited to cars, motorcycles, bicycles and small vans only. You only have 15 minutes on site to unload before you will be asked to leave.
As long as you can lift the waste you are bringing to site, it is okay to for you to bring your neighbours’ waste and recycling. Please abide by social distance measures when collecting neighbour’s waste and make sure you wash your hands thoroughly. If your neighbours are showing symptoms then do not take their waste and recycling.
Due to the anticipated demand from residents, we are limiting visits to two per day per resident, with a cap of three maximum for the week, for the foreseeable future. When we can amend this policy, we will announce the change.
Your name is your booking reference, but you will also have received a confirmation email or SMS text.
No. If you have experienced any COVID-19 symptoms or are self-isolating to protect other people, you cannot use the site. If you are self-isolating because you are vulnerable, we would advise against coming to Townmead Road Household Reuse and Recycling Centre under government guidelines.
Those waste materials not accepted are listed on the website (provide the link). However, and where possible, please use your kerbside collection for black bins (non-recyclables), and dry mixed recycling (plastics, paper, cardboard, tins and glass) and for those who are signed up for garden waste collection services.
Please place non-recyclable plastics, CDs and DVDs, bulky waste and general household waste in the black bin.
Please do not include: textiles, wood, electricals (small and large domestic), fridges and freezers, lightbulbs and fluorescent tubes, batteries (car and household), green waste, books, cardboard, hazardous chemicals, gas bottles, hardcore and rubble, mattresses, paint, recyclable plastics, scrap metal, TVs, engine oil and wood, tyres, cooking oil, fire extinguishers, gas bottles, hazardous household chemicals
There will be clear signs directing you where to place the items around Townmead Road Household Reuse and Recycling Centre. If you need help, you can ask a member of staff by standing by your vehicle and raising your hand.
What if I need to change the vehicle I am bringing to Townmead Road Household Reuse and Recycling Centre?
Please email recycling@richmond.gov.uk with as much notice as possible to let us know the change of registration.
Please email recycling@richmond.gov.uk with as much notice as possible to let us know the change of registration.
Your name is your booking reference, but you will also have received a confirmation email or SMS text. You can show your booking reference confirmation on your smart phone or device to staff on arrival, or if preferred you can print the booking reference off and clearly display this within the vehicle for staff to check.
Updated: 22 October 2020