Telephone numbers
We encourage residents to use our 24-hour online services. This is often the quickest way to complete a task.
Call us
View the telephone numbers for each service.
Most are available from 9am to 5pm, Monday to Friday, except for bank holidays. Calls outside of these hours will be dealt with by our out of hours service.
- Adult social care - 020 8891 7971
- Allotments - 020 8831 6110
- Blue Badge - 020 8831 6096
- Building Control - 020 8891 7117
- Cemeteries - 020 8876 4511
- Children's services - 020 8547 5008 (call 020 8770 5000 out of hours) - check how to report a concern about a child
- Community safety - 020 8891 7777
- Council Tax and Benefits - 020 8891 1411
- Elections and voting - 020 8891 7775
- Freedom Pass/Taxicard - 020 8831 6312
- Licensing - 020 8545 3969
- Mayor - 020 8891 7123
- Noise and nuisance - view contact details for Environmental Health
- Housing and homelessness - 020 8891 7409
- Parking - 020 8891 1411
- Planning - 020 8891 1411
- Press Office - 020 8487 5182
- Registration services - 020 8891 1411
- Richmond Card - 020 8891 1411
- School admissions - email richmond.admissions@achievingforchildren.org.uk
- Sports - 020 3772 2999
- Waste and recycling - 020 8891 1411
Up to: Contact the Council
Updated: 10 April 2025
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