Council contact numbers

The main Council telephone number is 020 8891 1411.

• Minicom: 020 8831 6001
• Out of hours emergencies: 020 8744 2442
• Out of hours Minicom: 08456 007 752

Arts

View our Arts pages.

• Arts: 020 8831 6000 artsinfo@richmond.gov.uk
• Orleans House Gallery website

Business and Licensing

View our Business and Licensing pages.

• Business Rates: 020 8891 7725 businessrates@richmond.gov.uk
• Licensing: 020 8545 3969 licensing@merton.gov.uk

Cemeteries

View our cemeteries pages.

• Cemeteries: 020 8876 4511 cemeteries@richmond.gov.uk

Communications and media

View our communications and media pages.

• Communications: 020 8487 5162

Ceremonies and venue hire

View our Registration Services and Events and venue hire pages

• Registration Services: 020 8891 1411
• Bookings (halls for hire): 020 8831 6108 / 020 8831 6109 halls@richmond.gov.uk

Community safety

View our Community safety pages.

• Community Safety Team: 020 8891 7777 community.safety@richmond.gov.uk
• Neighbour Nuisance Officer: 020 8891 7737

Council Tax and benefits

View our Council Tax and Help with paying your rent and Council Tax pages.

• Council Tax: 020 8891 1411
• Housing Benefit and Council Tax Reduction: 020 8891 1411

Democratic Services and Elections

View the Council, Councillors and Elections pages.

• Electoral Services: 020 8891 7775 electoral.services@richmond.gov.uk
• Mayor's Office: 020 8891 7123 mayors.office@richmond.gov.uk

Environmental Health and Trading Standards

View our Consumer protection pages.

• Commercial Environmental Health Team: 020 8545 3025 foodandsafety@merton.gov.uk
• Trading Standards - Consumers: 03454 040506 (Citizens Advice consumer helpline)
• Trading Standards - Traders: 020 8545 3025

Legal

• Legal Services: 020 8545 3953 legalservices@merton.gov.uk

Planning and Building Control

View our Planning and Building Control pages.

• Building Control: 020 8891 7117 buildingcontrol@richmond.gov.uk
• Planning applications: 020 8891 1411 search planning applications
• Land Charges: 020 8891 7774 landcharges@richmond.gov.uk

Health and Social Care

View our Adult Social Care and Children's services pages.

• Adult and Community Services: 020 8891 7971 adultsocialservices@richmond.gov.uk
• Family Information Service: 020 8831 6298 fis@achievingforchildren.org.uk
• Youth Services: 020 8547 6920
• NHS Richmond: 020 8973 3000

See Achieving for Children for AfC contact details

Housing

View our Housing pages.

• Housing Information and Advice Team: 020 8891 7409
• Private Sector Housing Team (Environmental Health): 020 8487 3025 privatehousing@merton.gov.uk

Jobs and careers

View our jobs pages.

• Richmond Schools HR: 020 8547 5727
• Wandsworth Schools HR: 020 8871 8262
• Richmond and Wandsworth SSA staff HR: 020 8871 8825 
• School Workforce Development Team: training@achievingforchildren.org.uk
• Way to Work: 020 8734 3380

Parking

View our parking pages.

• Resident parking permits: 020 8891 1411
• Penalty Charge Notices: 020 8891 1411

Parks and trees

View our Parks and open spaces pages.

• Allotments: 020 8831 6110
• Trees: 020 8891 1411

Schools

View our Schools pages.

• Education Welfare Service: 020 8487 5217
• Student loans and grants: 0300 100 0607
• School admissions: 020 8547 5569

See Achieving for Children for AfC contact details

Sports

View our Sports pages.

• Sports and fitness centres: 020 3772 2999 leisure@richmond.gov.uk
• Sports Development: 020 8831 6133

Streets

View our Road and pathway maintenance pages.

• Road/lighting/pavement faults: 020 8891 1411
• Street Scene Enforcement Team: 020 8891 1411 streetsceneenforcement@richmond.gov.uk

Transport

View our roads and transport pages.

• Blue Badges: 020 8831 6096 accessibletransport@richmond.gov.uk
• Freedom Passes: 020 8831 6094 / 020 8831 6312 accessibletransport@richmond.gov.uk

Waste and recycling

View our waste and recycling pages.

• Waste and Recycling: 020 8891 1411