How to report other concerns about our services

Not all concerns are handled as ‘complaints’, for example a faulty streetlight, graffiti, an abandoned car or a missed bin collection are faults or service requests and these are handled quickly outside of the complaints process. 

Report a fault

• Report a street fault
• Report a missed collection
• Report abandoned vehicle
• Report graffiti
• Report fly-tipping

Make an appeal

Other matters also have separate appeals processes:

• Appeal a parking ticket (PCN)
• Appeal Housing Benefit
• Appeal planning application
• Appeal a school admission
• Appeal Education Health and Care Plans