Richmond.gov.uk
My Account

Tell us you're moving

You must tell us when you move into, within or out of Richmond so we can keep your Council Tax account up to date.

If you are a landlord or managing agent, use the change of tenant form.

About your move

Choose the option that describes your move.

Moving into Richmond

Tell us when you move to Richmond so we can set up your Council Tax account.

Check the Council Tax bands and charges to see how much you will pay.

You will need

Ensure you have the following details ready:

  • The address of your new property
  • The date you move in
  • Your tenancy start date or purchase pruchase completion date
  • Your bank details (if you want to pay by Direct Debit)

If you already have a Richmond Account, log in to your Richmond Account before completing the form.

Report your move into Richmond

What happens next

After you submit the form, we will email you to confirm we’ve received your request.

We will aim to set up your account within 20 working days.

Moving within Richmond

Tell us when you move within Richmond so we can set up your new Council Tax account.

Check the Council Tax bands and charges to see how much you will pay.

You will need

Ensure you have the following details ready:

  • Your current and new address
  • The date you are moving
  • Your tenancy start date or purchase completion date
  • Your bank details (if you want to pay by Direct Debit)

If you already have a Richmond Account, log in to your Richmond Account before completing the form.

Report your move within Richmond

What happens next

After you submit the form, we will email you to confirm we’ve received your request.

We will aim to set up your account within 20 working days.

Moving out of Richmond

Tell us when you move out of Richmond so we can close your Council Tax account.

You will need

Ensure you have the following details ready:

  • Your current address
  • The date you move out
  • Your tenancy end date or sale completion date
  • Details of the new owner or tenant (if you have them)

If you already have a Richmond Account, log in to your Richmond Account before completing the form.

Report your move out of Richmond

What happens next

After you submit the form, we will email you to confirm we’ve received your request.

We will close your account and send you a final bill.

After you move

Depending on your move, you may also need to:

Updated: 15 June 2026

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