Christmas services in Richmond upon Thames

There will be some changes to services and opening times over the Christmas and New Year period. Find out when we will be open and how you can get in touch with us during the festive season.

Our offices will be closed on Wednesday 25 December, Thursday 26 December, and Wednesday 1 January. The telephone lines and Customer Centre will close at 3pm on Christmas Eve and New Year's Eve. The Customer Centre doors will close for the last customer at 2.30pm. 

During the holidays, you can still report, apply or pay online for most of our services. Outside of our normal opening hours, you can report emergencies to us on 020 8891 7999. 

Throughout the festive period local organisations and community groups are helping to provide food support across the borough. 

Visit our Christmas services page to find out about our library and leisure centre opening hours as well as details of changes to waste and recycling collections. 

You can also find details of bank holiday parking arrangements across Richmond upon Thames. 

We offer a wide range of email updates to keep you informed on what is happening in the borough throughout the year, you can subscribe to our weekly e-newsletter, roadworks updates, waste and recycling information and more. Sign up to email updates.