Services over Christmas

Council opening hours

Council offices will be closed on Thursday 25 December, Friday 26 December, and Thursday 1 January.

The reception and corporate contact centre will close at 2pm on Wednesday 24 December and Wednesday 31 December. Doors will close to new customers in reception at 1.30pm on both days.

For the majority of services you can report, apply or pay online.

Emergencies

Outside of our normal opening hours you can contact us in an emergency by calling 020 8891 7999.

Waste and recycling collections

We will be running a revised collection schedule from Thursday 25 December 2025 to Saturday 3 January 2026.

Normal collection day	Revised collection day
Thursday 25 December	Saturday 27 December
Friday 26 December	Sunday 28 December
Monday 29 December	No change
Tuesday 30 December	No change
Wednesday 31 December	No change
Thursday 1 January	Friday 2 January
Friday 2 January	Saturday 3 January

Find out more about how to put your rubbish and recycling out.

Bulky waste

Bulky waste collections will be suspended between Wednesday 24 2025 and Friday 2 January 2026.

Garden waste

Garden waste collections will be suspended from Monday 6 to Thursday 15 January 2026.

Waste and recycling centres

Townmead Road Reuse and Recycling Centre is open throughout the Christmas period, except for Thursday 25 and Friday 26 December.

The site will close at 2pm on Wednesday 24 December and Wednesday 31 December. The last available booking slot for these dates will be for 1 to 1.30pm.

Date	Townmead Road Reuse and Recycling Centre
Wednesday 24 December	8am to 2pm
Thursday 25 December	Closed
Friday 26 December	Closed
Saturday 27 December	8am to 4pm
Sunday 28 December	8am to 4pm
Monday 29 December	8am to 4pm
Tuesday 30 December	8am to 4pm
Wednesday 31 December	8am to 2pm
Thursday 1 January	Closed

Christmas tree recycling

Our Christmas tree collection service will run from Monday 5 to Friday 16 January 2026, on the garden waste collection day for your street.

Find out more about Christmas tree recycling.

Parking

Find out about bank holiday parking arrangements in the borough.

Libraries

Find out about changes to library opening times over Easter.

Sports facilities

Find out about changes to sports facility opening times over Christmas.

Up to: Contact the Council

Updated: 04 December 2025

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