Report antisocial behaviour

Each person’s experience is different, but living with antisocial behaviour can be isolating, disempowering and have a direct effect on your health.

The following steps offer some basic approaches you can take.

Before you make a report

In some cases, it may be enough simply to speak calmly with whoever is causing the problem, as they may not realise the impact of their actions.

Recording incidents is very important. Events can easily become confused, so recording what happened, who was involved, when, where and how you were affected really helps to show the impact of the problem.

Stay resilient

Staying resilient is key to dealing with problems effectively, so understanding how problems affect you can really help.

Our partners at the Richmond Wellbeing Service have real expertise in helping to manage stress, anxiety, trauma, or depression, while Victim Support will act on your behalf where a crime has been committed, ensuring that your voice is heard.

How to make a report

You can report different types of antisocial behaviour in a number of ways.

Parks and green spaces

If you see an issue with dogs, littering, drug paraphernalia, bins or camping in a Council-owned park or green space, you can report it to us.

• Report antisocial behaviour in a park to us online
• Call: 020 8891 1411
• Email: parks@richmond.gov.uk

Bushy Park and Richmond Park are managed by The Royal parks. To report issues:

• Call 101 for non-emergencies or report online
• Call 999 for an emergency or crime

Nuisance neighbours

You should consider mediation. It's one of the most effective ways of resolving neighbour disputes. Mediation is an important first step that shows that both parties are willing to move forward.

If you're a leaseholder or tenant and want to report a nuisance neighbour you should:

• Contact RHP on 0800 032 2433 or e-mail customer.services@rhp.org.uk
• Contact PA Housing on 0300 123 2221 or e-mail housing@pahousing.co.uk

If you're a private or commercial tenant you can contact our noise service on 07944 038 495 for out of hours issues. This service is available 10pm to 3am on Friday and Saturday nights.

At all other times complete our online nuisance form.

Public noise nuisance

Noise from loud music in vehicles or from groups or individuals in public spaces should be reported to the police.

• Call 101 for non-emergencies or report noise to the police online
• Call 999 for an emergency or crime

Drugs

If you see drug dealing, buying or taking in public places you can:

• Call 101 for non-emergencies or report drug issues to the police online
• Call 999 for an emergency or crime

You can also share information anonymously online with Crimestoppers, or call them on 0800 555 111.

Begging and anti-social drinking

Call 101 for non-emergencies or report begging issues to the police online. Call 999 for an emergency or crime.

Graffiti

You can report graffiti to us online. Or you can call us on 020 8891 1411.

You can also report graffiti to the police.

Street cleaning

You can report a number of street cleaning issues to us online:

• Fly-tipping
• Over-flowing or damaged litter bin
• Street cleaning issues - including uncleaned street, leaf clearing, litter, hazards, weeds

You can also call us on 020 8891 1411.

Dog fouling and control

You can report dog fouling to us online. You can also report a dog incident to us in a park.

You can also call us on 020 8891 1411.

Other useful contacts

There are several national services that can help with antisocial behaviour.

Neighbourhood policing teams

You can also share intelligence about anti-social behaviour with your local police safer neighbourhood team.

You can confirm your ward by visiting the Met police website and entering your address and postcode.

You should not report crime to your local ward team as they are not on duty 24 hours a day.

Victim support

You do not have to report a crime to the police to receive help.

Contact Victim Support at any time regardless of how long ago the crime happened. Call free on 08 08 16 89 111.

Neighbourhood Watch

Join Neighbourhood Watch today to receive free crime and
anti-social behaviour messages direct from your local council.

Crimestoppers

Call 0800 555 111 or report to Crimestoppers online.

Anti-social Behaviour Help

You can get online advice about anti-social behaviour, from this registered charity.

Community Trigger

If you have reported antisocial behaviour on multiple occasions, but the situation has not improved, you may wish to consider using the Community Trigger.