Garden bin recycling subscriptions

We offer a fortnightly garden bin collection service to subscribed residents. You can now subscribe for 2025/26.

We no longer issue garden waste bin stickers to subscribed residents. Find out about our new stickerless system and how to leave your bin out.

If you only produce garden waste occasionally, you can buy our garden sacks and book a collection without a subscription.

Apply

Complete our form to sign up or renew subscription. If you're a Direct Debit customer and want to renew, you don't need to do anything. Payment will have automatically been taken from you on 28 March 2025.

Read the information on this page if you've not used the service before. 

Renew or sign up

You can't sign up if you're a commercial gardener. Make sure you've read all our terms and conditions.

Bin cost and size

You must have one of our council bins to join - it's a green wheelie bin with a blue lid. 

You can buy a bin for £38 when you sign up, if you don’t already have one.

The bin has a capacity of 240 litres. It's 1,070mm in height, 585mm in width and 740mm in depth.

How to leave your bin out

From 3 March 2025, we no longer issue garden waste bin stickers.

Instead, the collection crews will use in-cab technology to identify addresses with an active garden waste contract.

To help make this new system work, it’s important you follow these instructions:

• Write your house name or number on the side of your bin
• Your name or number should be large and clearly visible
• Do not write it on your bin lid
• Put your bin directly outside your property for collection

The main benefits of this new system are:

• Your subscription will automatically be updated once you sign up to the service
• You don't need to wait for your sticker to arrive

Subscription length and fees

We offer subscriptions for 12 and 6 months.

You can currently only subscribe for 12 months.

12 month contract

This subscription runs from 1 April 2025 until 31 March 2026.

Charges:

• Aged under 75 years old - £90
• Aged 75 years old and over - £67

6 month contract

This subscription runs from 1 October 2025 until 31 March 2026. You will be able to subscribe, nearer the time.

Charges:

• Aged under 75 years old - £48
• Aged 75 years old and over - £36

Collection days

Your garden recycling will be collected once a fortnight on your scheduled collection days throughout the whole year except for two weeks from 5 to 16 January 2026.

• Use our tool to find your collection day
• Download our garden waste calendar 2025/26

What we collect

You must not contaminate your garden recycling - if you do, we may remove your service without a refund.

Check that you have read the list of garden recycling items we can and can't accept.

Missed collections and issues

If your garden recycling was not collected, you can report a missed collection.

Report a problem

If you have experienced an issue with your garden recycling service, other than missed collections, you should report the problem to us.

Tags

If our collection crew put a yellow tag on your bin, it means they can't collect your waste. The tag will explain why.

If they put a blue tag on your bin, you need to renew your contract or write your house number on your bin. 

Find out what to do if there's a tag on your bin.

Replacement bins

You can order a replacement bin if you have a garden recycling subscription.

Additional subscriptions

Each subscription covers one garden recycling bin. If you need more than one bin, you'll need to purchase an additional subscription.

Larger garden bins

If you manage garden recycling in a communal garden area and need a bigger bin, we offer a large bin garden service.

You should complete our large garden bin enquiry form. We'll then get in touch with you to check you're eligible and get you set up.

Change or cancel

Let us know if you're moving house so we can amend or remove your details.

If you're moving out of the borough you can cancel your subscription. Refunds can't be issued for early subscription cancellation.