Update your operational parking permit details

Let us know right away if you need to change the address or vehicle details for your operational parking permit.

• Change of vehicle - transferable
• Change of vehicle - vehicle specific
• Change of address

Change of vehicle

Transferable permits

You will only need to apply for a new operational parking permit if the permit was discounted (i.e. issued to a Band A vehicle before 1 July 2025), and you want to use it on a non-Band A vehicle.

• First you will need to download a parking permit refund form, and return this to us along with your existing permit for a refund (if applicable)
• You will then need to complete a new permit application and return to us along with the required proofs and payment.

There is no charge for the first reissue of a permit due to a change of vehicle within any 12 month period. Any subsequent reissues will incur a £20 administration fee.

You can use the tear-off slip on your permit letter to park for 7 days whilst your permit is being updated.

If the permit is not returned it will be treated as lost and you may be charged a £20 administration fee. A vehicle displaying a permit declared lost will be liable for a Penalty Charge Notice (PCN) if found to be using it.

Vehicle specific permits

If you change your vehicle or vehicle registration, you will need a new operational parking permit.

The permit must be updated if it was not discounted (i.e. issued to a Band A vehicle before 1 July 2025).

• You will need to download and complete a change of vehicle form, and return this to us along with your existing permit and proof to show you either own, or are authorised to drive the vehicle.

If your permit was discounted, i.e. issued to a Band A vehicle before 1 July 2025, it will need to be surrendered and replaced.

• First you will need to download and complete a change of vehicle form, and return this to us along with your existing permit for a refund (if applicable).
• You will then need to complete a new permit application and return to us along with the required proofs and payment.

There is no charge for the first reissue of a permit due to a change of vehicle within any 12 month period. Any subsequent reissues will incur a £20 administration fee.

You can use the tear-off slip on your permit letter to park for 7 days whilst your permit is being updated.

If the permit is not returned it will be treated as lost and you may be charged a £20 administration fee. A vehicle displaying a permit declared lost will be liable for a PCN if found to be using it.

Change of address

If your organisation has moved to another address, you must complete and return a change of address form.

If the address where you carry out your duties has changed, but remains in the same Controlled Parking Zone (CPZ) (or you have an 'All Zone' permit), then you need to let us know. You do not need to return your existing permit to us.

If the address where you carry out your duties has changed, to an address outside of the CPZ for which it was issued, then your operational permit/s will immediately become invalid. You must return your permit/s to us along with a completed change of address form. If you have a need to carry out your duties within another CPZ within the borough, you will need to complete a new permit application.